Sign in to the Store app

Store app

Sign in with your store’s email and password. You chose them when you created the store.

Steps

1. Type the email and the password. The password is never kept on the device: when the sign-in ends, you type it again.

2. The sign-in works only on the store’s own phones and browsers. On a new one, a code goes to the store’s number: type it there once, and that one is the store’s from then on. The phone or browser the store was created on is its first.

3. Creating a store asks for its phone number, checked by a code before the store is made: that is the number new phones and browsers are confirmed with. A store made before this is asked for one at its next sign-in.

4. To see the phones and browsers it works on, or to forget all the others: Settings›Phones and browsers.

5. Forgot the password? Choose Forgot your password?. A code goes to your store’s email address and works for 30 minutes; type it with a new password.

6. Five wrong passwords lock your sign-in for 15 minutes, and for longer each time it happens again: an hour, six hours, then a day. While it is locked nobody gets in, not even with the right password. You get an email saying so. Forgot your password? opens it at once.

7. To change the password: Settings›Change password. Every device signed in to your store is signed out, except the one you changed it on.

8. A password is 8 characters or more, and cannot be one that is easy to guess: a common word with a number on the end, your own name or email address, only digits, or a run like 12345678.

9. A store created before stores had an email and password: choose My store has no email and password yet, and sign in with the store ID and signing secret one last time. The app then asks you to set them up, on every screen until you have.

10. Once your store has an email and password, the signing secret no longer signs anybody in. It is only for your shop system.