Sign in to the Send app

Send app

You do not need to sign in to get a price or track a parcel. To send, sign in with your phone and a PIN you choose.

Steps

  1. New here: type your phone number, type the code we send you, then choose a 5-digit PIN.

  2. Coming back: tap I already have an account and type your phone and PIN.

  3. A phone or browser you have not signed in on before, or have not used for 90 days, asks for a code first: we send it to your number, you type it once, and from then on your PIN works there. Your PIN is not changed by it.

  4. Forgot your PIN? Sign in with a code again, and choose a new PIN. On a phone or browser that is new to your account we also ask for your recovery email, and send it a code.

  5. If the app says it could not send the code, nothing is wrong with your number and nothing was counted against you. Wait a little and ask for the code again.

Note

Turned on Unlock with fingerprint or face on this phone? The sign-in screen offers it first, and Use my PIN instead is one tap away. Changing your PIN turns it off on every phone.

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