Sign in to the Shop or Hub app

Shop appHub app

Sign in with the email and password you chose when you signed up.

Steps

1. Type your email and password, and tap Sign in.

2. Forgot it? Tap Forgot your password?. A reset code is sent to your email; type it with a new password.

3. Five wrong passwords lock your sign-in for 15 minutes, and for longer each time it happens again: an hour, six hours, then a day. While it is locked nobody gets in, not even with the right password. You get an email saying so. Forgot your password? opens it at once: the code comes to your email, so only you can use it.

4. A sign-in lasts a working day. After that the app asks for your password again.

5. The sign-in works only on the shop’s or the hub’s own phones and browsers. On a new one, a code goes to its number: type it there once, and that phone or browser is the shop’s or the hub’s from then on. A password that is passed round opens nothing anywhere else.

6. A hub made before hubs were tied to their phones is asked for its number at its next sign-in. The code goes to that number first, and the number is kept only once the code has been typed.

7. To see the phones and browsers it works on, or to forget all the others: the round button at the top, then Settings›Phones and browsers. Forgetting them asks for the password.